This Privacy and Cookies Policy explains how Bitfortune collects, uses, stores, and protects personal data when you use its casino or sportsbook services. It also describes how cookies and similar technologies are used. By using the services, you confirm that you have read and understood this Policy.
Who We Are
Bitfortune operates the services and acts as the data controller for personal data processed in connection with the platform. Where required, corporate and licensing details are provided within the services. If you have questions about this Policy or the handling of personal data, you can contact customer support through the official channels available within the app or website.
What Data We Collect
Bitfortune collects personal data provided directly by users as well as data generated through the use of the services. This may include account registration information, contact details, date of birth, verification documents, payment-related data, device and technical information, IP addresses, and records of activity on the platform. Where cryptocurrency payments are supported, wallet-related information may also be processed to complete transactions and meet compliance requirements.
Why We Process Your Data
Personal data is processed to operate and maintain the services, create and manage user accounts, process deposits and withdrawals, and ensure fair and secure gameplay. Data is also used to prevent fraud, meet legal and regulatory obligations, support responsible gaming measures, respond to user requests, and improve service functionality and user experience.
Where you have provided consent, Bitfortune may also use your information to send service-related updates, promotions, and marketing communications. You may withdraw consent or adjust communication preferences at any time.
Legal Bases for Processing
Where required under applicable data protection laws, Bitfortune processes personal data based on one or more lawful grounds. These may include performance of a contract, compliance with legal obligations such as identity verification and anti-money laundering requirements, legitimate interests in protecting the platform and improving services, and user consent for certain processing activities, including marketing and non-essential cookies.
Verification and Compliance
To comply with age verification, identity checks, and anti-money laundering regulations, Bitfortune may request documentation and perform verification procedures. Ownership of payment methods or cryptocurrency wallets may also be verified where applicable. If requested information is not provided, certain account features may be restricted, withdrawals delayed, or the account deactivated in accordance with applicable law and internal policies.
How Long We Keep Your Data
Personal data is retained only for as long as necessary to provide the services, comply with legal and regulatory obligations, resolve disputes, and enforce applicable terms. Retention periods vary depending on the type of data and relevant legal requirements.
Sharing Your Data
Personal data may be shared with trusted third-party service providers that support Bitfortune operations. This may include payment processors, identity verification partners, fraud-prevention services, analytics providers, IT and hosting services, and customer support platforms. These providers process data only under Bitfortune instructions and with appropriate safeguards in place.
Information may also be disclosed where required by law or in response to lawful requests from competent authorities.
International Data Transfers
Personal data may be processed or stored in countries outside your country of residence. Where such international transfers occur, Bitfortune applies appropriate safeguards in accordance with applicable data protection laws to protect personal information.
Security of Your Data
Bitfortune implements technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration. While reasonable security measures are applied, no online system can be guaranteed completely secure. Users are responsible for maintaining the confidentiality of their login credentials and using secure devices and networks.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data. You may also have the right to object to certain processing activities, request data portability, or withdraw consent where processing is based on consent. Requests can be submitted through customer support, and identity verification may be required before a request is fulfilled.
Cookies and Similar Technologies
Cookies are small text files stored on your device that help services function correctly and enhance user experience. Bitfortune uses cookies and similar technologies to enable core functionality, remember user preferences, enhance security, analyze traffic, and personalize content where permitted.
Some cookies are strictly necessary for operation. Others, including analytics or marketing cookies, are used only where permitted by applicable law and user settings. Cookie preferences can be managed through browser settings and, where available, through on-site controls.
Third-Party Content and Tools
Bitfortune may use third-party tools and services to support analytics, security monitoring, payment processing, or performance optimization. These providers may process personal data in accordance with their own policies and applicable legal obligations, while acting under Bitfortune instructions where required.
Changes to This Policy
This Privacy and Cookies Policy may be updated to reflect legal, technical, or operational changes. Any updated version will be published within the services and applies from the date of publication.